Refund Policy

At Nicot.store, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 5–10 business days.

Non-Refundable Items

• Gift cards
• Downloadable digital products
• Items marked as final sale

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.

How to Request a Refund

To initiate a return or refund, please contact us at support@Nicot.store with your order number and reason for return. Our team will respond within 1–2 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order.

If you have any questions about our refund policy, please don't hesitate to reach out at support@Nicot.store.